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Picture of our support leader Jörg Holinski
Picture of our support leader Jörg Holinski
Contact person:
Jörg Holinski | Head of Consulting & Support
+49 82 82 - 88 16 06 50
support_at_socom.de
 
 

Our webinar offer for individual learning

Compact, digital trainings - time-independent and permanently available. Our one-hour training videos are permanently available after a one-time purchase and can be used by your employees at any time, even multiple times. Especially for an efficient and fast onboarding of new team members, our webinars offer you a cost-effective learning platform tailored specifically to your needs.

Our webinars are available exclusively in in the support portal. They can be selected and watched directly there*. They can be accessed easily with any internet-enabled device.

Find the webinars for your needs in our list of topics below or request a quote for webinars specifically tailored to your company's requirements.

 
 

TIKOS basics and management tools

TIKOS
base program

- Three part webinar series -

  • Master data creation and administration
  • Menu navigation
  • Job management

Unpaid accounts management

- One part webinar -

  • Calculation of reminder interval and surcharges
  • Payment booking
  • Record unpaid accounts

Claim management

- One part webinar -

  • Recording, editing, administrating and completing of claims
  • Claiming of operating room textile sets

Repair management

- One part webinar -

  • Repair reasons
  • Calculations
  • Rewashes

texRepair App

- One part webinar -

  • Basic and system configuration in TIKOS
  • Handling and use of the app
  • Signals and images of the repair orders

Label printing

- One-part webinar -

  • Label creation and design
  • Printing options
  • Flexible general label printing

Surcharges

- Free short webinar -

  • Deposit of surcharges and discounts
  • Percentage and absolute surcharges
 
 

Invoicing

Invoicing & export bookkeeping

- One part webinar -

  • Invoicing parameters
  • Automated invoice run
  • Transfer to an external bookkeeping program

E-Invoicing

- One part webinar -

  • System parameter settings
  • Basic settings in the customer and company master data
  • Creation of various e-invoice formats
  • Definition of the different formats

Price management

- One part webinar -

  • Mass maintenance of price changes
  • Simple price increase or decrease
  • Customer information letters and list of old and new prices

Bank collection

- One part webinar -

  • Parameters
  • General and customer settings
  • Implementation of the bank collection
 
 

Workwear

Workwear basic settings

- One part webinar -

  • Workstation settings
  • Customer and article master data
  • Job types, assortment, contract settings

 

Workwear working method

- Two part webinar series -

  • Wearer creation and administration
  • Bookings (Allocation and tracking items)
  • Individual item identification

Workwear - Scanning and customer-owned workwear

- One part webinar - 

  • Program settings and function buttons during scanning
  • Shelf administration
  • Necessary settings for customer-owned workwear

Storage orders

- One part webinar -

  • Reservations for the wearer
  • Creation and processing of storage orders
  • Order delivery / replacement articles
  • Scanning residual values
  • Rebooking into the storage
  • Item allocation to the new or used items storage
 
 

Residential laundry

Residential laundry basic settings

- One part webinar -

  • Creation and management of residents
  • Master data
  • Contract settings

Residential laundry working method

- One part webinar -

  • Scaning of residential laundry
  • Rebooking of residents
  • Shelf administration and neutral washing bags
  • Lists & evaluations

texPortal resident

- One part webinar -

  • Creation and administration of customers and users
  • Creation and changes of wearers and items
  • Evaluations
 
 

Ordering and storage management

Storage management & supplier order

- One part webinar - 

  • General settings
  • Settings in the company and article master data
  • Recording and administration of supplier orders

Rental flatwork

- One part webinar -

  • General settings
  • Booking procedures & workflow
  • Billing options
  • Lists and evaluations

texEasyPick app

- one part webinar -

  • General settings and administration
  • Dashboard overview in texPortal
  • Realisation of order pickings
 
 

Quantity recording and RFID

FastRec Quantity fast recording

- One part webinar - 

  • Presettings and job types
  • Workstation settings
  • Editing and completing of containers

Scale linkage

- One part webinar - 

  • General settings and parameters
  • Weighing in job management
  • Weighing of individual items

Chip bulk recording

- One part webinar - 

  • User interface
  • Workstation settings
  • Functions of the individual modes

texScan App

- One part webinar - 

  • Basic and system configuration in TIKOS
  • Handling and use of the app
  • Evaluation of the collected data

texUniScan App

- One part webinar - 

  • Configuration of the devices in the texPortal
  • Basic and system configuration in TIKOS
  • Handling and use of the app
 
 

Private laundry and collection points

TUNES and collection points

- One part webinar - 

  • Parameters
  • Master data settings
  • Working method in TIKOS
  • TUNES administration
  • Working method in TUNES
 
 

* A prerequisite for using the webinars is free access to the support portal. If your company does not yet have access, please contact us to set it up.

 
 
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