Simple complaint processing with the help of conclusive image documentation
Precise allocation of stains or damage on the laundry item
Individual commission settlement per collection point
A different commission rate is possible for each collection point
Sorting at goods-out per individual item
Easy recording of partial deliveries thanks to individual item tracking

Collection point
- Order receipts directly from TIKOS, including barcodes for faster recording in the laundry

Branch
- Paperless end customer processing thanks to digital receipts (= pick-up receipt)
- Automatic sending of digital order receipts by email
- Easy registration and identification of regular customers (digital customer card)
- Registration of prices, terms and conditions, and promotions
- Image documentation for billing additional services or damages
- Recording of comments for additional charges

Goods-in
- Single-use labelling including identification number assignment for individual item tracking
- User-friendly recording of individual laundry items via touchscreen
- Simple damage recording with image documentation

Sorting
- Digital sorting per individual item for accurate allocation
- Integrated backorder management
- Easy recording of partial deliveries possible
- Connection to supplier-independent, standard sorting systems, packaging systems and storage racks

Billing and payment
- Clear commission statements for each collection point
- Simple additional calculation
- Collective invoice per private customer by email with automated direct debit procedure
- Full integration into the TIKOS ERP system
- Time-controlled discount campaigns and promotional prices
- Easy payment via voucher, EC or customer card
- Automatic notification via email or SMS in the event of partial/complete fulfilment
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Private laundry and collection points
Transparent individual item tracking ensures that orders can be traced throughout the entire process, making it easier to record partial deliveries. In addition, information that can be stored for each collection point enables clear commission settlement and efficient sorting of individual items at goods-in. - TEKAS
- Label printing
- TUNES
- Route management
- Bank collection
- Invoicing
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Electronic invoices
An electronic invoice is an electronic document that has the same content and legal consequences as a paper invoice and provides reliable evidence of the sender's identity through a digital signature. Both invoice issuers and recipients benefit from cost savings, greater efficiency and transparency, while manual errors are avoided and payments are processed faster. - Unpaid accounts management
- texUniScan app
- Statistics
- Bookkeeping interface
- Price management













