Private laundry

Branch, collection point,
delivery service

Private laundry

Branch, collection point,
delivery service

Simple complaint processing with the help of conclusive image documentation
Precise allocation of stains or damage on the laundry item
Individual commission settlement per collection point
A different commission rate is possible for each collection point
Sorting at goods-out per individual item
Easy recording of partial deliveries thanks to individual item tracking
Picture of our consultant and sales manager Cosimo Altavilla
Picture of our consultant and sales manager Cosimo Altavilla
Contact person:
Cosimo Altavilla | Head of Sales
 
 

Private laundry and collection points

Does this sound familiar? Discussions with customers about damage or stains in returned laundry can be time-consuming and stressful. Often, there is no proof that these defects were already present when the laundry was handed in. In addition, several branches or collection points have to be coordinated and managed - a real challenge.

With our comprehensive software solution package for private laundry and collection points, these problems are a thing of the past. Our TIKOS modules offer you an efficient end-to-end solution from drop-off to billing.

Software-supported management of private laundry and collection points

Collection point

  • Order receipts directly from TIKOS, including barcodes for faster recording in the laundry

Software-supported management of private laundry and collection points

Branch

  • Paperless end customer processing thanks to digital receipts (= pick-up receipt)
  • Automatic sending of digital order receipts by email
  • Easy registration and identification of regular customers (digital customer card)
  • Registration of prices, terms and conditions, and promotions
  • Image documentation for billing additional services or damages
  • Recording of comments for additional charges
 
 

Software-supported private laundry sorting at goods incoming

Goods-in

  • Single-use labelling including identification number assignment for individual item tracking
  • User-friendly recording of individual laundry items via touchscreen
  • Simple damage recording with image documentation

Two employees sort and load private laundry for delivery to the collection points

Sorting

  • Digital sorting per individual item for accurate allocation
  • Integrated backorder management
  • Easy recording of partial deliveries possible
  • Connection to supplier-independent, standard sorting systems, packaging systems and storage racks

Symbolic office workstation as a representation of accounting in laundries

Billing and payment

  • Clear commission statements for each collection point
  • Simple additional calculation
  • Collective invoice per private customer by email with automated direct debit procedure
  • Full integration into the TIKOS ERP system
  • Time-controlled discount campaigns and promotional prices
  • Easy payment via voucher, EC or customer card
  • Automatic notification via email or SMS in the event of partial/complete fulfilment
 
 

Establish an efficient and consistent workflow with TIKOS.

Make your everyday work easier. Trust in our expertise and modernise your laundry management – for satisfied customers and smooth processes.

Contact us

 
 

Our modular solution package for managing your private laundry and collection points

  • Private laundry and collection points

    Presentation of a commission credit noteTransparent individual item tracking ensures that orders can be traced throughout the entire process, making it easier to record partial deliveries. In addition, information that can be stored for each collection point enables clear commission settlement and efficient sorting of individual items at goods-in.

  • TEKAS

    TEKAS Kassenlösung mit BedienoberflächeThis versatile POS solution impresses with its structured design, wide range of functions and ease of use. It contains all the basic functions you need to map your everyday cleaning process in all its variations.

  • Label printing

    Monitor with screenshot of the label printing programme for creating systematic resident laundry labelsThanks to systematic labelling, textiles can be traced throughout the entire process. The TIKOS label printing program module facilitates individual item tracking and guarantees maximum transparency.

  • TUNES

    The user-friendly solution for quick and easy recording of laundry items at goods-in via touchscreen. TUNES also enables clear and unique labelling of laundry itens, including photo documentation.

  • Route management

    This module enables you to optimise route planning, saving time and money thanks to an efficient order sequence for customers. You also benefit from clear order and order monitoring.

  • Bank collection

    View of the programme window of the direct debit software moduleThe perfect addition for billing private laundry and collection points. With different payment methods per invoice type, you can respond individually to the requirements of branches or collection points. 

  • Invoicing

    The solution for the clear management and printing of invoices for all private laundry services. All items to be processed are recorded in the item master data. In addition, a standard price list and up to 255 additional price lists can be stored. 

  • Electronic invoices

    An electronic invoice is an electronic document that has the same content and legal consequences as a paper invoice and provides reliable evidence of the sender's identity through a digital signature. Both invoice issuers and recipients benefit from cost savings, greater efficiency and transparency, while manual errors are avoided and payments are processed faster.

  • Unpaid accounts management

    Printout of a reminderThe add-on module for your accounting system offers you a clearly structured option for clearing invoices. It also offers you a comprehensive dunning system with settlement of dunning interest or dunning fees and the option to print bank statements.

  • texUniScan app

    Smarthone with screenshot of the texUniScan app, accompanied by items of clothingTransfer smaller processes in private laundry management directly to your customers with our mobile app. The assignment of private laundry can be carried out directly on site using a smartphone or tablet.

  • Statistics

    Monitor with various bar charts from the TIKOS Statistics moduleUse your company statistics as a basis for decision-making. By presenting complex figures in tabular or graphical form, you can view and evaluate quantities and turnover chronologically.

  • Bookkeeping interface

    Screenshot of the TIKOS programme accounting interface for preparing data for accountingUse our solution's interface to connect to common standard accounting programs and prepare data comprehensively for tax consulting. Various revenue accounts allow you to maintain an overview at all times.

  • Price management

    Computer screen with preview of the laundry software module for price managementPrice changes can be made individually or in automated bulk maintenance, either as percentages or absolute values. The adjustments are carried out automatically and your customers are informed automatically.

 
 

Discover our solutions in other areas

 
 

Workwear

Learn more

Flatwork

Learn more

Residential laundry

Learn more

 

Route
management

Learn more

 

Logistics and process management

Learn more

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