Data privacy policy

We are happy that you are visiting the www.socom.de website of SoCom Informationssysteme GmbH (hereinafter referred to as SoCom) and thank you for your interest in our company, our products and our websites.

Protecting your privacy when you use our website is very important to us. Accordingly, we use your data in accordance with the legal provisions on data protection. We will inform you how we handle your data in the following paragraphs.

SoCom collects various data and information about you via this website:

1.1 Data collection and use

Our website is hosted by a web provider. Every time a user accesses a page from our website and every time a file is called up, access data about this process is stored in a log file on the server.

In particular, this involves the following information which might make an identification possible:

  • The file name of the page or the file
  • The file name of the page from which the current page or file was requested
  • The date and time of the request
  • The transferred data quantity
  • Access status (transfer page, page not found etc.)
  • The type and operating system of the web browser being used
  • The IP address of the client and, if necessary, its domain name or the name of your Internet Service Provider 

We save this data exclusively to ensure system security. More detailed evaluations are only carried out for statistical purposes. We do not link this information with personal data. Data is not forwarded to third parties either for commercial or non-commercial purposes.

Personal data is only collected if you actively contact us directly, e.g. by email. In addition personal data is only stored if you disclose this to us of your own accord, e.g. as part of a registration, a survey or to execute a contract. If within the Internet site there is the possibility to enter personal or business data (email addresses, names, postal addresses), the user discloses this data on an explicitly voluntary basis. In this case, your data will also be treated confidentially and not forwarded to third parties. This data will also not be linked to the above-mentioned access data.

1.2 Legal basis

In accordance with Art. 13 DSGVO, we inform you of the legal basis for our data processing. If the legal basis is not stated in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 DSGVO, the legal basis for processing in order to fulfil our services and carry out contractual measures and respond to enquiries is Art. 6(1)(b) DSGVO, the legal basis for processing in order to fulfil our legal obligations is Art. 6(1)(c) DSGVO, and the legal basis for processing in order to protect our legitimate interests is Art. 6(1)(f) DSGVO. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) DSGVO serves as the legal basis.

1.3 Cookies

"Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his or her visit to an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. Permanent" or "persistent" cookies are cookies that remain stored even after the browser is closed. In such a cookie, the interests of users can be stored, which are used for range measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the responsible party that operates the online offer (otherwise, if they are only the latter's cookies, they are referred to as "first-party cookies"). We mainly use "session cookies" so that the user data is deleted after leaving our website. Technically necessary cookies are used for the functionality of the website and cannot be deactivated via our consent tool. However, you have the option to prevent processing via the corresponding browser settings. However, this may result in some areas of the website no longer functioning. You can control the cookies via our consent tool and object to the processing accordingly.

1.4 Hosting

The hosting services used by us serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating this online offer.

In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 para. 1 lit. f DSGVO in conjunction with Art. 28 DSGVO (conclusion of a contract). Art. 28 DSGVO (conclusion of order processing agreement).

1.5 Links to other Internet pages

This privacy statement applies exclusively to our own website. The web pages in this website may contain links (references) to third-party Internet pages. Our privacy statement does not extend to these Internet pages. When you leave our website, we recommend you carefully read the privacy policy of each web page which collects personal data.

1.6 Rights of data subjects

You have the following rights:

  • In accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it was not collected by us;
  • Pursuant to Art. 16 DSGVO, to demand without delay the correction of incorrect or completion of your personal data stored by us;
  • In accordance with Article 17 of the GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • Pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
  • Pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
  • In accordance with Art. 7 (3) DSGVO, to revoke your consent given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent in the future; and
  • Complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence, the supervisory authority at your place of work, at the place of our registered office or the place of the alleged infringement.

1.7 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

We only use Google Analytics with IP anonymisation activated. This means that the IP address of the user is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We use the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".

1.8 YouTube

We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com and can be played directly from our website. These are all integrated in "extended data protection mode", which means that no data about you is transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in the next paragraph be transferred. We have no influence on this data transmission.

By playing the videos, YouTube receives the information that you have accessed the corresponding sub-page of our website and can place further tools for marketing purposes. If you are logged in to Google, your information will be directly linked to your account.

The recipient of the data is Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. Transfers to third countries are possible. So-called standard contractual clauses pursuant to Art. 46 DSGVO have been concluded as suitable guarantees. For third countries/companies for which an adequacy decision exists, the adequacy decision also applies. Further information can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_de. 

You can deactivate the tool at any time via the cookie settings.   

1.9 Social media presence

We maintain social media presences within social networks and platforms to communicate with the customers, interested parties and active users and to be able to inform them about our services. When you access the respective networks and platforms, the business conditions and data processing guidelines of their respective operators apply. 

Unless otherwise stated in our privacy statement, we process users’ data provided that these people are communicating with us within the social networks and platforms, e.g. writing posts on our online presences or sending us messages.

1.10 Contacting us

When contacting us (e.g. using the contact form, email, telephone or via social media) the details provided by the user are processed in accordance with Art. 6 Para. 1 lit. b) of the GDPR in order to process the contact enquiry and resolve it. Users’ details can be stored in a Customer Relationship Management system ("CRM system") or similar enquiry system.

We delete the enquiries if they are no longer required. We review the necessity for the enquiries every two years; the statutory archiving obligations also apply.

1.11 Applications

You have the option of applying to us via the email provided in the careers section. All the information you provide here will of course be treated as strictly confidential and will be handled in accordance with the DSGVO regulation. We use the personal data you provide exclusively for processing your application. In the case of a short application via our job advertisements, your data will be transmitted to us via involve.me. Your data will not be passed on to third parties. The data of your application will be encrypted on the transmission path by the so-called Secure Socket Layer technology (SSL) and stored exclusively on a server within Germany in accordance with the applicable data protection regulations. In the event of rejection, your data will be deleted within 6 months.

1.12 Support portal

In our support portal, which can be accessed via our website, all data deposited with us, such as concluded contracts, invoices, contact data (see under 1.10) and support and project processes concerning the customer himself, are made available exclusively to existing customers for viewing and processing.

The data is read from our internal database and made available in the support portal. If you make changes here, these will be updated in the same database in order to keep our data up to date.

Your data will not be used for other purposes as stated here.

1.13 texPortals

In our texPortals we use JavaScript technologies, which optimises the loading speeds and improves the usability of the page. The program library ("Google Charts") is called up from Google servers. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). If you have previously loaded the Google Charts library on another page, your browser will fall back on the cached copy. If this is not the case, this will require a download of the script file from Google servers, whereby data from your browser will reach Google's servers.

In the process, information about your use of our website (such as your IP address) is transferred to Google servers in the USA and stored there. This takes place regardless of whether you have set up a Google user account via which you are logged in or whether no user account exists. If you are logged in to Google, Google can assign your visit to our website directly to your user account. If you do not wish such an association, you must log out before using the site. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the use of personalised advertising, market research and/or needs-based design of its website. For the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, please refer to Google's privacy policy: https://policies.google.com/privacy?hl=de.

For the presentation of the tours, we use map extracts from the OpenStreetMap Foundation on our portal.

The provider of OpenStreetMap is the Openstreetmap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midland, B72 1JU, United Kingdom.

We do not transmit any data to the OpenStreetMap Foundation. The map material is retrieved by the web browser you use. This also transmits your IP address. You can see how OpenStreetMap uses the data on the OpenStreetMap data protection page.

We base the use on Art. 6 (1) (f) DSGVO: the data processing is carried out to improve the user-friendliness of our portal and is therefore in our legitimate interest.


If you have any other questions regarding data protection at SoCom, we or our data protection officer would be glad to help you.

The company’s contact details:

SoCom Informationssysteme GmbH
Raiffeisenstr. 44
86381 Krumbach-Niederraunau
Tel. +49 82 82 - 88 16 06 0
E-Mail: info_at_socom.de

The data protection officer’s contact details:

Graf Consultings GmbH
Karwendelstr. 7
86949 Windach
Tel. +49 81 93 - 25 09 832
E-Mail: datenschutz_at_socom.de

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