Data privacy statement

We are happy that you are visiting the website of SoCom Informationssysteme GmbH (hereinafter referred to as SoCom) and thank you for your interest in our company, our products and our websites.

Protecting your privacy when you use our website is very important to us. Accordingly, we use your data in accordance with the legal provisions on data protection. We will inform you how we handle your data in the following paragraphs.

SoCom collects various data and information about you via this website:

1.1 Data collection and use

Our website is hosted by a web provider. Every time a user accesses a page from our website and every time a file is called up, access data about this process is stored in a log file on the server.

In particular, this involves the following information which might make an identification possible:

  • The file name of the page or the file
  • The file name of the page from which the current page or file was requested
  • The date and time of the request
  • The transferred data quantity
  • Access status (transfer page, page not found etc.)
  • The type and operating system of the web browser being used
  • The IP address of the client and, if necessary, its domain name or the name of your Internet Service Provider 

We save this data exclusively to ensure system security. More detailed evaluations are only carried out for statistical purposes. We do not link this information with personal data. Data is not forwarded to third parties either for commercial or non-commercial purposes.

Personal data is only collected if you actively contact us directly, e.g. by e-mail. In addition personal data is only stored if you disclose this to us of your own accord, e.g. as part of a registration, a survey or to execute a contract. If within the Internet site there is the possibility to enter personal or business data (e-mail addresses, names, postal addresses), the user discloses this data on an explicitly voluntary basis. In this case, your data will also be treated confidentially and not forwarded to third parties. This data will also not be linked to the above-mentioned access data.

1.2 Cookies

Cookies are small text files which are transferred to your computer together with the data requested from the Internet. This data is stored in your computer and kept so it can be called up at a later stage. We use cookies in a number of areas. Cookies can also sometimes be used on linked pages without us being able to advise you of this in advance. What are known as session cookies are required in particular when logging on to protected areas. These are used to set up a “session” between the client and the server which enables you to move freely in these areas. This session is represented by a cookie in which a randomly generated number is stored. The validity of the cookies is typically restricted to the duration of your visit to our portal. They are automatically deleted when the browser is closed. The cookies will not be linked to personal data and no inferences can be made about a user’s activities. Most browsers are configured in such a way that they automatically accept cookies. You can, however, deactivate the storing of cookies or configure your browser in such a way that it notifies you as soon as cookies are set.

1.3 Links to other Internet pages

This privacy statement applies exclusively to our own website. The web pages in this website may contain links (references) to third-party Internet pages. Our privacy statement does not extend to these Internet pages. When you leave our website, we recommend you carefully read the privacy policy of each web page which collects personal data.

1.4 Rights of data subjects

Do you have any questions regarding how your personal data is processed and used? All users have the right, upon request, to obtain information about the personal data stored about them free of charge. In addition, in accordance with the statutory provisions, they have the right to have this personal data rectified, restricted or deleted. If you have any questions or would like to send a request by e-mail, please contact us using our contact details from the legal information section. In accordance with the statutory provisions, we can issue authorities and courts with information about saved data or transfer data in the case of criminal proceedings or to avert danger.

1.5 Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses what are known as “cookies”, text files which are stored on your computer and which enable your use of the website to be analysed. The information generated by the cookie regarding your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address is abbreviated in advance by Google. This is only carried out however within the member states of the European Union or in other contracting states governed by the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website’s activities and to provide further services relating to the use of the website and the Internet to the website operator. The IP address transferred by your browser as part of the Google Analytics service will not be combined with other Google data.

You can prevent the cookies being stored by changing the appropriate setting in your browser software; we would, however, like to point out that if you do this you may not be able to use all the functions of this website to their full extent. In addition, you can prevent the data which is generated by the cookie and relates to your use of the website (including your IP address) being recorded by Google as well as prevent this data being processed by Google by downloading and installing the browser plug-in available at the following link (

For more information on terms of use and data protection, please go to or

We would like to inform you that on this website Google Analytics has been extended to include the code “gat._anonymizeIp();” to guarantee anonymised entry of IP addresses (what is known as IP masking).

1.6 Social media presence

We maintain social media presences within social networks and platforms to communicate with the customers, interested parties and active users and to be able to inform them about our services. When you access the respective networks and platforms, the business conditions and data processing guidelines of their respective operators apply. 

Unless otherwise stated in our privacy statement, we process users’ data provided that these people are communicating with us within the social networks and platforms, e.g. writing posts on our online presences or sending us messages.

1.7 Contacting us

When contacting us (e.g. using the contact form, e-mail, telephone or via social media) the details provided by the user are processed in accordance with Art. 6 Para. 1 lit. b) of the GDPR in order to process the contact enquiry and resolve it. Users’ details can be stored in a Customer Relationship Management system ("CRM system") or similar enquiry system.
We delete the enquiries if they are no longer required. We review the necessity for the enquiries every two years; the statutory archiving obligations also apply.


If you have any other questions regarding data protection at SoCom, we or our data protection officer would be glad to help you.

The company’s contact details:

SoCom Informationssysteme GmbH
Raiffeisenstraße 44
86381 Krumbach-Niederraunau
Phone: +49 82 82 - 88 16 06 0
Email: info(at)

The data protection officer’s contact details:

Graf Consultings GmbH
Karwendelstraße 7
86949 Windach
Phone: +49 81 93 - 95 01 63
Email: datenschutz(at)